Welcome to the website of Highland Medical Billing, LLC (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, located at www.highlandmb.com (“Site”), including any payment forms or services available through it. By accessing or using the Site, you agree that you have read, understood, and accepted these Terms and that they constitute a legally binding agreement.

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1. Website Owner and Services Offered

This website is owned and operated by Highland Medical Billing, LLC, a limited liability company organized under the laws of the State of Ohio. The website provides general information about our medical billing services and allows clients to securely submit payments for invoices through an online form. No medical advice is provided on this Site.

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2. Eligibility to Use

You must be at least 18 years old and possess the legal authority to enter into these Terms to use this website. You may not use the website if your access or use violates any applicable local, state, or federal laws.

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3. Payments

Clients may use our online payment form to remit payment for outstanding invoices. By submitting payment, you agree to the following:

• You are authorized to use the payment method provided.

• You understand that all payments are for previously agreed-upon services rendered.

• Payments made through the website are final and not subject to dispute unless an error in billing or payment processing has occurred.

Payment processing is handled by a third-party payment processor. We do not store or have access to your full credit card or banking information.

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4. Refund Policy

Due to the nature of our services, we do not offer refunds for payments made through the website. If you believe a payment was made in error or need to dispute a charge, please contact Paula Carr at pcarr@highlandmb.com within 10 business days.

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5. Changes to Services

We reserve the right to change, suspend, or discontinue any aspect of our website or the services offered at any time without prior notice or liability.

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6. Intellectual Property

All content on this Site, including text, images, graphics, logos, and software, is the property of Highland Medical Billing, LLC or its licensors and is protected by copyright and other intellectual property laws. No content from this website may be copied, modified, distributed, or published without our express written permission.

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7. User Content

If users are permitted to submit any content (e.g., payment comments or uploaded files), you represent and warrant that you have all rights and permissions necessary to submit such content and grant us a license to use it for the intended purpose.

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8. Suspension or Termination of Access

We reserve the right to suspend or terminate access to our website and payment form at our sole discretion, without notice, if we believe a user has violated these Terms or applicable law.

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9. Indemnification

You agree to indemnify, defend, and hold harmless Highland Medical Billing, LLC and its affiliates, officers, employees, and agents from any claims, liabilities, damages, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the website or your violation of these Terms.

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10. Limitation of Liability

To the maximum extent permitted by law, Highland Medical Billing, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or services, even if we have been advised of the possibility of such damages.

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11. Modifications to Terms

We may revise these Terms from time to time without notice. Changes will be effective immediately upon posting. Your continued use of the website after any such change constitutes your acceptance of the updated Terms. Please review this page regularly.

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12. Promotional Communications

We may occasionally send emails or other communications regarding updates to our services. You can opt out at any time by contacting us at pcarr@highlandmb.com or using the unsubscribe link provided in emails.

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13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Ashtabula, Ohio.

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14. Contact Information

If you have questions or concerns about these Terms, or if you require support, please contact us:

Highland Medical Billing, LLC
Email: pcarr@highlandmb.com
Phone: 330-301-2712
Mailing Address: 3411 Highland Avenue, Ashtabula, OH 44004​​